Refund Policy

This Refund Policy explains when and how refunds are issued for orders placed on EthicalSMM.

Order completion

Because our services are digital and delivered automatically, orders that are completed as described are generally non-refundable. We encourage customers to start with a small test order on any new service.

When refunds apply

• If an order cannot be delivered, the amount is refunded to your account balance.
• If a service under-delivers, a partial refund for the undelivered amount is issued.
• Duplicate or accidental orders may be refunded if they have not started.

How to request a refund

Open a support ticket with your order ID and a short description of the issue. Refunds are credited to your EthicalSMM account balance, which you can use for future orders.

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