Frequently Asked Questions

Frequently asked questions

What is an SMM panel?

An SMM panel is an online platform that sells social media marketing services — such as followers, likes, views and comments — delivered automatically at wholesale prices.

How do I place an order?

Create a free account, add funds, choose a service, paste your link and set the quantity. Your order starts within seconds.

How fast is delivery?

Most orders begin within seconds and complete quickly. The entire system is automated and runs 24/7.

Are your services safe?

Yes. Our services are designed to be safe and compliant, with non-drop and refill options on many of them.

What payment methods do you accept?

We support a range of secure payment methods. Available options are shown on the Add Funds page after you sign in.

Do you offer refills or refunds?

Many services include refill guarantees. If an order is not delivered as described, contact support and we'll make it right.

Can I resell your services?

Yes. Use our full API or a child panel to run your own SMM business under your own brand.

Ready to start? Create a free account, add funds and place your first order in under a minute — or explore the full service list first.

How long does delivery take?

Most services start within minutes. Each service shows its own average delivery time on the order page — check that figure before ordering if timing matters.

My order says pending. What does that mean?

Pending means the order has been accepted and is queued with the provider but has not started delivering yet. It moves to In Progress automatically once delivery begins.

What happens if an order fails?

Failed orders are refunded to your panel balance automatically. You do not need to open a ticket for a refund — if the balance has not returned, then contact support with the order ID.

What does partial mean on an order?

Partial means only some of the quantity could be delivered. You are charged for what was delivered and refunded the remainder to your balance.

Can I cancel an order after placing it?

Cancellation is only possible on services that show a cancel option, and only before delivery has progressed. Once a provider has started, an order usually cannot be recalled.

Do you offer refills if the count drops?

Services marked with a refill guarantee are topped back up within the stated window if the count falls below what you ordered. Refill availability is set per service, so check the badge on the specific service.

Is my account safe? Do you need my password?

We never ask for your password. Every service works from your public link only. Never give your password or a login code to any marketing service.

Do you have an API for resellers?

Yes. The API supports placing orders, checking status, fetching services and reading your balance, so you can connect your own panel or automation. Your key is in the API section of your dashboard.

How do I add funds?

Open Add Funds, choose a payment method and follow the instructions. Balance is credited automatically once the payment is confirmed.

Why is the same service cheaper on another panel?

Price reflects source quality, refill cover, delivery speed and stability. A much lower rate usually means one of those has been traded away — compare cost per unit that stays, not per unit delivered.